This is a heartbreaking story out of Florida. Megan Garcia thought her 14-year-old son was spending all his time playing video games. She had no idea he was having abusive, in-depth and sexual conversations with a chatbot powered by the app Character AI.
Sewell Setzer III stopped sleeping and his grades tanked. He ultimately committed suicide. Just seconds before his death, Megan says in a lawsuit, the bot told him, “Please come home to me as soon as possible, my love.” The boy asked, “What if I told you I could come home right now?” His Character AI bot answered, “Please do, my sweet king.”
You have to be smart
Artificial intelligence bots are owned by tech companies known for exploiting our trusting human nature, and they’re designed using algorithms that drive their profits. There are no guardrails or laws governing what they can and cannot do with the information they gather.
When you’re using a chatbot, it’s going to know a lot about you when you fire up the app or site. From your IP address, it gathers information about where you live, plus it tracks things you’ve searched for online and accesses any other permissions you’ve granted when you signed the chatbot’s terms and conditions.
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The best way to protect yourself is to be careful about what info you offer up.
Be careful: ChatGPT likes it when you get personal
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Reclaim a (tiny) bit of privacy
Most chatbots require you to create an account. If you make one, don’t use login options like “Login with Google” or “Connect with Facebook.” Use your email address instead to create a truly unique login.
FYI, with a free ChatGPT or Perplexity account, you can turn off memory features in the app settings that remember everything you type in. For Google Gemini, you need a paid account to do this.
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No matter what, follow this rule
Don’t tell a chatbot anything you wouldn’t want made public. Trust me, I know it’s hard.
Even I find myself talking to ChatGPT like it’s a person. I say things like, “You can do better with that answer” or “Thanks for the help!” It’s easy to think your bot is a trusted ally, but it’s definitely not. It’s a data-collecting tool like any other.
The views and opinions expressed in this column are the author’s and do not necessarily reflect those of USA TODAY. Learn about all the latest technology on the Kim Komando Show, the nation’s largest weekend radio talk show. Kim takes calls and dispenses advice on today’s digital lifestyle, from smartphones and tablets to online privacy and data hacks. For her daily tips, free newsletters and more, visit her website.
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